We live in a multi-channel world, where online and offline are indistinguishable to consumers.
Your customer can be anywhere and want to communicate with your business anytime. Tap into the voice of your customer anywhere and anytime with ChatGrid.
ChatGrid empowers your customers to provide feedback on your business & brand through mobile messaging. Today, consumers carry in their pocket the ultimate communication tool – the mobile phone. On each one of those phones are powerful messaging platforms that give a consumer the ability to share their feedback on your business at the “moment of interest”, whether it’s in real-time while interacting with your people or product & service, after walking out of your store, or even before they decide to become your customer.